At  Floranest , operated by  Bright Avenue ("we," "our," and "us"), our primary focus is to deliver a seamless and hassle-free shopping experience to all our valued customers ("you," and "your").  

Domestic Shipping  

• For customers in  India , we guarantee prompt domestic shipping, with delivery typically taking  3-8 business days after shipment.  
• Delivery times and shipping charges may vary based on:  
  • The shipping method chosen.  
  • The destination.  
  • Weather conditions.  
  • Other unforeseen circumstances.  
• Shipping charges will be displayed at the time of order confirmation.  
• In the event your order is lost or damaged, please notify us within  48 hours of receiving the package.  

Address Accuracy  

Providing accurate shipping details is crucial to ensure your order is delivered without delays.  

• Please double-check your shipping information. We cannot be held responsible for orders shipped to incorrect addresses provided by customers.  
• If you realize an error in your shipping address after placing an order, contact our customer service team  immediately for assistance - brightavenue025@gmail.com 
• Any inaccuracies may result in delays or additional charges.  

Order Cancellation  

• Orders can be canceled within a specified period after placing them.  
• Refer to our  Cancellation Policy for detailed timeframes and conditions.  
• Once your order is processed and shipped, cancellation is no longer possible.  
• To cancel your order, promptly contact our customer service team to ensure a timely resolution.